Sprenger Spotlight

2007 Resident Satisfaction Survey

The Ohio Department of Aging recently released the 2007 Resident Satisfaction Survey results. The statewide average satisfaction score was 86.2 (out of a possible 100). The Resident Satisfaction Survey results will be used as one of the eight accountability measures for the quality incentive add-on in fiscal year (FY) 2009. Family Satisfaction Survey results were used in FY 2008. Facilities above the statewide average of 86.2 will be awarded a quality point in the FY 2009 (7-1-08 to 6-30-09).

Congratulations to Amherst Manor Retirement Community and Smithville Western Care Center for receiving scores of 94.9% and 94.1% respectively on their Resident Satisfaction Surveys. Their scores were well above the state average of 86.2%.

Congratulations to Heather Knoll, Anchor Lodge and Autumn Aegis who also scored above the state average!

For more information about these scores please visit:
http://www.goldenbuckeye.com/infocenter/news/n_2007-12-28_NHResSat2007.html